Principles of protection of personal data processing
Principles of privacy protection and principles of personal data processing
Article I.
Basic principles
The mission of the ATENAOPATERA electronic platform is to create the most comfortable, safest and overall best conditions for our users, regardless of whether you decide to use our services for the purpose of searching for new job opportunities on the labor markets in Slovakia, Austria, Germany, Great Britain, Ireland, the Netherlands, Belgium, Luxembourg, France, Italy, the Czech Republic and in other countries of the European Union and the European Economic Area, or when securing suitable working personnel performing care services, home assistance services, activities of nurses or the help of au-pair assistants.
The security of your personal data is crucial for us in every situation. That is why we were guided by the following principles when creating, implementing and using our information system and our security policy for the protection of personal data:
- The personal data of our users can only be processed in a legal manner, fairly, transparently and in relation to the affected persons in such a way that their fundamental rights are not violated in accordance with Act no. 122/2013 Coll. on the Protection of Personal Data and on Amendments to Certain Acts, as amended (hereinafter referred to as “Act No. 122/2013 Coll.”), Act No. 18/2018 Coll. on the Protection of Personal Data and on Amendments to Certain Acts, as amended (hereinafter referred to as “Act No. 18/2018 Coll.”), Regulations of the European Parliament and the Council (EU) No. 2016/679/EC on the protection of natural persons in the processing of personal data and on the free movement of such data, which repeals Directive 95/46/EC (hereinafter referred to as the “GDPR Regulation”) and other legislation of the Slovak Republic and/or the European Union.based on § 6 of Act no. 18/2018 Coll. and Article 5 point 1 letter a) GDPR regulations]
- The personal data of our users may only be obtained for specifically determined, explicitly stated and authorized purposes and may not be further processed in a way that is not compatible with these purposes; further processing of personal data can only be carried out for archiving purposes, for scientific purposes, for historical research purposes or for statistical purposes, if it is in accordance with the relevant legal regulations of the Slovak Republic and/or the European Union, by which the Slovak Republic is bound, and if adequate guarantees for the protection of the rights of the persons concerned are observed according to these regulations. [based on § 7 of Act no. 18/2018 Coll. and Article 5 point 1 letter b) GDPR Regulations]
- The processed personal data must be adequate, relevant and limited to the necessary scope given the purpose for which they are processed. [based on § 8 of Act no. 18/2018 Coll. and Article 5 point 1 letter c) GDPR regulations]
- Personal data processed must be correct and updated as necessary; adequate and effective measures must be taken to ensure that personal data which are incorrect in terms of the purposes for which they are processed are deleted or corrected without undue delay. [based on § 9 of Act no. 18/2018 Coll. and Article 5 point 1 letter d) GDPR Regulations]
- Personal data must be stored in a form that allows the identification of the person concerned no later than as long as it is necessary for the purpose for which the personal data is processed; personal data may be stored longer if they are to be processed exclusively for the purpose of archiving, for scientific purposes, for the purpose of historical research or for statistical purposes on the basis of special legal regulations of the Slovak Republic and/or the European Union and if adequate guarantees of the protection of the rights of the person concerned are observed according to these regulations. [based on § 10 of Act no. 18/2018 Coll. and Article 5 point 1 letter e) GDPR Regulations]
- Personal data must be processed in a way that, through appropriate technical and organizational measures, guarantees adequate security of personal data, including protection against unauthorized processing of personal data, illegal processing of personal data, accidental loss of personal data, erasure of personal data or damage to personal data. [based on § 11 of Act no. 18/2018 Coll. and Article 5 point 1 letter f) GDPR regulations]
- Our company is aware of its responsibility for compliance with the basic principles of personal data processing in accordance with the legislation of the Slovak Republic and/or the European Union, for the compliance of personal data processing with these principles and for compliance with the obligation to be able to prove this compliance at the request of the relevant administrative authorities. [based on § 12 of Act no. 18/2018 Coll. and Article 5 point 2 of the GDPR Regulation]
- When processing the personal data of our users, regardless of their nationality or place of residence, their fundamental rights and freedoms, especially their right to the protection of personal data, must be respected. [based on Recital no. 1 of the GDPR Regulations]
- The right to the protection of personal data is not an absolute right; it must be considered in relation to his function in society and must be balanced with other fundamental rights, in accordance with the principle of proportionality. [based on Recital no. 4 GDPR Regulations]
- Any processing of personal data should be lawful and fair. It should be transparent for natural persons that personal data concerning them are obtained, used, consulted or otherwise processed, as well as to what extent this personal data is or will be processed. [based on Recital no. 22 of the GDPR]
- Personal data should be processed in such a way as to ensure adequate security and confidentiality of personal data, including preventing unauthorized access to personal data and equipment used for processing, or unauthorized use of such data and equipment. [based on Recital no. 39 GDPR Regulation]
- In order for the processing to be legal, personal data should be processed based on the consent of the person concerned or on another legitimate basis, which is stipulated in the legislation of the Slovak Republic and/or the European Union. [based on Recital no. 40 of the GDPR Regulation]
- The processing of personal data should also be considered lawful if it is necessary for the purpose of protecting an interest that is fundamental to the life of the data subject or another natural person. The processing of personal data on the basis of the vital interest of another natural person should, in principle, only take place when such processing clearly cannot be based on another legal basis. [based on Recital no. 46 of the GDPR]
- The legitimate interests of the operator, including the operator to whom these personal data may be provided, or a third party may provide a legal basis for processing, if they are not overridden by the interests or fundamental rights and freedoms of the data subject, taking into account the reasonable expectations of data subjects based on their relationship with the operator. [based on Recital no. 47 GDPR Regulation]
- Operators who are part of a group of companies or institutions that are connected to a central entity may have a legitimate interest in the transfer of personal data within the group of companies for internal administrative purposes, including the processing of personal data of clients or employees. This does not affect the general principles of the transfer of personal data within a group of companies to a company located in a third country. [based on Recital no. 48 of the GDPR]
- The processing of personal data for purposes other than those for which the personal data were originally obtained should be allowed only if this processing is compatible with the purposes for which the personal data were originally obtained. In such a case, no separate legal basis other than the legal basis that enabled the collection of personal data is required. [based on Recital no. 50 of the GDPR Regulation]
- If the data subject has given consent or the processing is based on the law of the Union or the law of a Member State, which represents a necessary and appropriate measure in a democratic society, especially for the protection of important public interests, the operator should have the possibility to further process personal data regardless of the compatibility of the purposes. [based on Recital no. 51 GDPR Regulations]
- The processing of photographs should not be systematically considered as the processing of special categories of personal data, because the definition of the term biometric data will apply to them only in cases where they are processed by special technical means that enable or confirm the unique identification of a natural person. [based on Recital no. 51 GDPR Regulations]
- Special categories of personal data that deserve higher protection should only be processed for health purposes if it is necessary to achieve these purposes for the benefit of individuals and society as a whole. [based on Recital no. 53 of the GDPR]
- The principle of transparency requires that all information intended for the public or the person concerned be concise, easily accessible and easy to understand, formulated clearly and simply, and moreover, if appropriate, easily perceptible visually. Such information could be provided in electronic form, for example when addressing the public through a website. [based on Recital no. 58 GDPR Regulations]
- The principles of fair and transparent processing require that the data subject be informed of the existence of the processing operation and its purposes. The operator should provide the data subject with all additional information that is necessary to guarantee fair and transparent processing, taking into account the specific circumstances and context in which the personal data is processed. In addition, the person concerned should be informed about the existence of profiling and the consequences of such profiling. [based on Recital no. 60 of the GDPR Regulation]
- However, there is no obligation to provide processing-related information to the data subject if he already has such information, if the recording or provision of personal data is expressly stipulated by law, or if the provision of information to the data subject turns out to be impossible or would require disproportionate effort. [based on Recital no. 62 GDPR Regulation]
- The operator should use all reasonable measures to verify the identity of the data subject requesting access to the data, in particular in relation to online services and online identifiers. [based on Recital no. 64 of the GDPR]
- The person concerned should have the right to correct personal data concerning him and the “right to be forgotten” if the storage of such data violates the laws of the Slovak Republic and/or the laws of the European Union applicable to the operator. The data subject has the right to have his/her personal data deleted and to cease processing if the personal data are no longer necessary in connection with the purposes for which they were obtained or otherwise processed, if the data subject has withdrawn his consent or objects to the processing of personal data concerning him, or if the processing of his personal data is not in accordance with this regulation for other reasons. However, further storage of personal data should be lawful in cases where it is necessary to exercise freedom of expression and the right to information, to fulfill a legal obligation, to fulfill a task carried out in the public interest or in the exercise of public authority entrusted to the operator, for reasons of public interest in the field of public health, for archiving purposes in the public interest, for the purposes of scientific or historical research or for statistical purposes, or for proving, exercising or defending legal claims. [based on Recital no. 65 of the GDPR]
- The likelihood and severity of the risk to the rights and freedoms of the data subjects should be determined depending on the nature, scope, context and purposes of the processing. The risk should be assessed based on an objective assessment to determine whether the processing operations involve a risk or a high risk. [based on Recital no. 76 of the GDPR]
Our responsible employees regularly carry out and review risk assessment and their effective management with regard to the protection of personal data of all users of our websites. In cooperation with experts, we have applied a wide range of security measures and elements to protect important assets, which we constantly adapt to the latest knowledge and needs. In their design, we used such technical and organizational measures, the aim of which is to ensure the availability, integrity and reliability of management systems through the most modern information technologies and to protect sensitive business and personal data from loss, damage, theft, modification, destruction, respectively to preserve the confidentiality of processed data and to immediately identify potential problems and sources of disruption, while we will try to prevent them to the maximum extent possible.
Article II.
Definitions of terms
Within the text of these principles of privacy protection and protection of personal data processing, we use several professional terms. It is certainly not our goal to burden you with complicated and demanding terminology. However, both from the point of view of your information and from the point of view of the retrospectability of these policies, it is appropriate if our policies operate directly with the terms used by Slovak and European legal regulations, so that you can check at any time how the protection of your privacy and your personal data is defined in these policies. Therefore, below we present a list of definitions of the most important professional terms and concepts that we work with in these principles.
- “Personal data” is any information relating to an identified or identifiable natural person (hereinafter referred to as the “data subject”); an identifiable natural person is a person who can be identified directly or indirectly, in particular by reference to an identifier such as name, identification number, location data, online identifier, or by reference to one or more elements that are specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
- – In the case of using our websites, electronic or other services, you are the affected person, because it is your data that we collect from you for the purpose of providing and/or mediating the agreed services.
- “Processing” is an operation or set of operations on personal data or sets of personal data, such as obtaining, recording, arranging, structuring, storing, processing or changing, searching, browsing, using, providing by transmission, dissemination or otherwise making available, rearranging or combining, limiting, erasing or disposal, whether carried out by automated or non-automated means;
- “Restriction of processing” is the designation of stored personal data with the aim of limiting their processing in the future;
- “Profiling” is any form of automated processing of personal data, which consists of the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects of the natural person concerned related to performance at work, property relationships, health, personal preferences, interests, reliability, behavior, location or movement;
- – In order to streamline the search for suitable candidates for the performance of work activities or for the provision of services within the framework of labor law, commercial law and/or civil law relations for our interested parties, our company uses candidate profiling methods in the initial stages of selection processes. However, no final decision giving rise to, change or termination of any legal obligations of data subjects is based solely on automated profiling methods.
- “Information system” is any organized collection of personal data that is accessible according to specified criteria, regardless of whether the system is centralized, decentralized or distributed on a functional or geographical basis;
- “Operator” is a natural or legal person, public authority, agency or other entity that alone or together with others determines the purposes and means of personal data processing; in the event that the purposes and means of this processing are determined in the law of the Union or in the law of a Member State, the operator or specific criteria for its determination may be determined in the law of the Union or in the law of a Member State;
- “Intermediary” is a natural or legal person, public authority, agency or other entity that processes personal data on behalf of the operator;
- “Recipient” is a natural or legal person, public authority, agency or other entity to which personal data is provided, regardless of whether it is a third party. However, public authorities that may receive personal data as part of a specific inquiry in accordance with Union law or the law of a Member State are not considered recipients; the processing of said data by said public authorities is carried out in accordance with applicable data protection rules, depending on the purposes of processing;
- “Business partners” are business companies that participate in the joint provision of our services to you within our business group. Specifically, these are the following business companies and organizations:
– the company ATENA – PERSONAL CONSULTING s.r.o., with registered office: Komenského 1207/13, 050 01 Revúca, ID: 46004441, registered in the Commercial Register of the Banská Bystrica District Court, section: Sro, file no.: 19605/S,
– the company ATENA – PERSONAL s.r.o., with registered office: Komenského 1207/13, 050 01 Revúca, ID: 46165070, registered in the Commercial Register of the District Court of Banská Bystrica, section: Sro, insert no.: 20174/S,
– non-profit organization ATENA n.o., with registered office: Námestie SNP 14, 974 01 Banská Bystrica, ID number: 45736219, registered in the Register of Non-Profit Organizations at the Banská Bystrica District Office,
– the company EXCELLENT SOCIAL CARE S.R.L., with registered office: Municipiul Timişoara, Calea ARUDULI, Bloc 34, Etaj P, Judet Timiş, ID: J35/757/15.03.2016, registered in the Official Business Register in Romania, Timiş District (Officiul Registruului Comertului De Pe Langa Tribunalul Timis).
Article III.
Scope and purpose of processed personal data
The scope of your personal data that we collect and process corresponds to the extent to which you use our services, respectively the services of our business partners. For an unregistered, anonymous user browsing our website, we will collect a completely different range of personal data than for a user of our services, with whom we agree that we will find and provide suitable nursing staff for him, who will provide him with nursing services that respect and correspond to his health condition, or for a user with whom it will be agreed that we will look for suitable job opportunities for him in the manufacturing industry.
Below we present the basic categories of users of our services and the scope of their personal data that is processed by them.
- Unregistered user of our website
Even if you are not a registered user of our website, we may collect certain information about your visit automatically, using cookies (more on them below), web beacons and web server logos. The information we may collect in this way includes the IP address, the unique identifier of your device through which you browse our pages, the characteristics of your browser, the characteristics of your device, operating system, language preferences, referring URLs, information about the actions performed on our websites, the dates and times of your visits to our websites and other statistics of their use.
A “web beacon” is usually a small transparent image that helps website owners track the activity of their visitors. Web beacons can send information in the form of cookies to website owners, such as whether an email with a web beacon has been opened or not. Using these automatic collection methods, we may obtain data about the links and other content elements of our websites that users of our websites open (so-called “clicks on”).
As visitors to our website move through individual sections, records of their actions are collected and stored. Certain data elements that are automatically collected about them, such as information about their browsers, are then combined with other information that is collected about them.
Providers of third-party applications, tools, widgets and plugins on our Websites, such as social sharing tools, may also collect information through automated means about your interaction with these features. This information is collected directly from the provider of these features and is subject to those providers’ privacy policies or notices. According to the applicable legal regulations, our company is not responsible for how these providers handle the information.
Cookies files
In order to ensure your best possible user experience, the stability and speed of our website as well as the security of your user accounts and to optimize our services for you, we use cookies on our website.
Cookies are small files stored on your browsing device (computer, mobile phone, tablet, etc.) that enable our website to function. Cookies make it possible to recognize your device, ensure your access to our site or detect when someone tries to access your account from another device. Cookies can be used for various purposes. They can recognize you when you visit our website, remember your settings and provide you with a customized environment according to your settings. Cookies also increase the security and speed of your use of our pages.
We use cookies on our websites and mobile applications. Any browser that loads these pages will download our cookies. The cookies we use can be divided into permanent a disposable.
Permanent Cookies allow us to recognize you as an existing user, so it is easier for you to return to our website and use the services and functions of our website without logging in again. When you log in, persistent cookies will remain in your browser and will be reloaded if you return to our website again.
Disposable Cookies files are only stored for the duration of individual communication with our website, such as one visit to our website or one browser launch.
Cookies also help us to find out how our website works in different locations and to understand how we should further improve our services and functions or your access to our website from other websites and from different applications and devices.
If you do not want us to use cookies during your visits to our website, you can disable some of them in your browser settings.
However, we would like to point out that our website and/or other services may not function properly without cookies. If you continue to use our website and web and mobile applications without changing your browser settings, we will assume that you agree to receive all cookies from our website, or to the use of similar technologies for the purposes described in this policy.
- Registered user of our website
If you decide to use a wide range of our services, which are reserved for registered users of our website, the following personal data will be collected from you during registration:
- name
- surname
- telephone number
- registration email address
- nationality
- address of residence in the range – village / city, state
As part of the user account you create on our website, the following personal data may also be processed in the case of your voluntary uploading / listing:
- photography
- information about employment law or business law offers that you have saved
The personal data mentioned in points 1) and 2) will be collected and processed for the following purposes:
- So that we can ensure the provision of the services you expect in the highest quality.
- So that we can best adapt the content of our websites, offers and other sent information according to your preferences.
- So that we can answer your questions or requests in the event that you contact us.
- With your further consent, they can be used as your contact details for the purpose of providing direct marketing. I.e. to inform you in the most appropriate way (email messages, via social networks, by phone, SMS messages, in writing or other suitable means of communication) about our services, products and promotions or changes that might interest you.
- To help us create, publish and improve the content of our websites and services that will be most useful and relevant to you.
- In order to ensure that the content provided through these websites is presented to you in the most appropriate way considering your technical equipment,
- To further develop and improve our website and systems in order to serve you better. This will especially apply to new IT systems and processes. In that case, your information may be used in testing new IT technologies and processes where it is not possible or appropriate to use model data.
- For the purpose of conducting analytical research regarding our client and candidate base, in particular in relation to website content and services in which they show interest,
- In order to investigate any complaints and/or security incidents,
- In order to comply with the obligation to provide cooperation to courts, administration, law enforcement authorities and any other authorities, in relation to which we are obliged to do so in accordance with the legislation of the Slovak Republic and/or the legislation of the European Union and other legal obligations.
User of our services consisting of searching for suitable employment and/or commercial opportunities
One of the groups of users who will undoubtedly benefit the most from the use of our website and/or other services are undoubtedly the users who visit our website and/or establish cooperation with our company or with our business partners in order to find new employment opportunities (opportunities for concluding employment relationships based on employment contracts, opportunities for concluding employment relationships based on agreements to perform work outside of working hours ratio) and civil or commercial law opportunities for the provision of services (opportunities for concluding business contracts in the capacity of SZČO / self-employed person, respectively the owner of a similar authorization in other member states of the European Union with the end customer of the services provided by you).
In order to be able to provide you directly or through our business partners with services such as:
- Mediation of opportunities for the performance of work activities within the framework of employment, other employment law or business law relationship corresponding to your requirements, skills, knowledge, work experience and other qualification prerequisites.
- Presenting and promoting your person, your profile and information about you to interested parties or customers of your work activities or services (who will also have the status of recipients of your selected processed personal data) with the aim of mediating the most suitable labor and commercial/civil law opportunities for you.
- Contacting you on an ongoing basis for the purpose of informing you about current offers corresponding to your requirements and qualification requirements.
- Checking your language skills.
- Designing, styling and creating a professional resume of the interested party with photo documentation for the purpose of your presentation and promotion to interested parties or customers of your work activities or services (who will also have the status of recipients of your selected processed personal data).
- Preparation, processing and checking of documents necessary to establish a working, similar labor-law or business-law relationship between you and interested parties or customers of your work activities or services (who will also have the status of recipients of your selected processed personal data), as well as all other documents necessary for your departure for the purpose of providing agreed services to third parties.
- Provision of accommodation during the time when you will provide agreed work activities or services to mediated end users, respectively to the customers of your work activities or services (who will also have the status of recipients of your selected processed personal data), in cases on which you will agree with us or our business partners.
- Securing or organizing transport in cases agreed upon with us or our business partners.
- Mediation of travel/or accident insurance, if necessary.
- Assignment of a personnel manager who will provide you with personal assistance throughout the duration of your contractual cooperation with our company and/or with our business partners in all your essential actions (selection of the client of your work activities/services, conclusion of the contract, organization of your travel, travel for the purpose of providing fulfillment that you agree with the client, organization of returns from work trips, etc.).
- Assignment of personal consultant/s (coordinator/s) providing advice in the language you agree with us or our partners (usually the language of your country of residence).
- Providing assistance services in communication between you and interested parties or customers of your work activities or services (who will also have the status of recipients of your selected processed personal data) and/or their other clients (also recipients of your selected processed personal data) and contributing to the resolution and/or settlement of any disputes.
- Provision of personal advice and consultations at the workplace of our company and/or at the workplaces of selected business partners of our company or via the helpline line.
- providing assistance in case of premature termination of your activity with interested parties or customers of your work activities or services (i.e. recipients of your selected processed personal data) and providing compensation for you in order to ensure your smooth and fast exchange,
- Immediate search for a replacement opportunity to perform work activities / provide services for you in case of premature termination of the previous opportunity mediated by our company or our business partners.
- Free provision of non-binding legal and payroll advice in matters related to mediated opportunities for you.
- Regular performance of control of interested parties or customers of your work activities or services (who will also have the status of recipients of your selected processed personal data) for the purpose of verifying compliance with working conditions, respectively the conditions of providing services to interested parties, as well as other agreed conditions of the applicant’s activity with work orderers.
- Regularly conducting business negotiations with interested parties or customers of your work activities or services (who may be recipients of your selected processed personal data) in order to negotiate the most favorable working and wage conditions, respectively the terms of remuneration of the interested party and other benefits for you.
- Making available a regularly supplemented and updated list of suitable job and/or business offers for you.
- Providing overviews of current developments on labor markets in selected EU member states for the purpose of familiarizing yourself with your options when applying to these labor markets,
- procurement of official and/or unofficial translations of selected documents necessary for the performance of agreed services for interested parties or customers of your work activities or services (who will also have the status of recipients of your selected processed personal data).
- Your representation in communication with selected authorities, institutions or other third parties in cases where you agree on this with us or our business partners.
- Archiving and transparent processing of information and documents that you provide us with the possibility to make copies and extracts from them, have copies forwarded or agree on the transfer of your personal data in accordance with Article 20 of Regulation no. 2016/679/EC.
- Your regular information about new benefits provided by our company or our business partners.
- Any other special services that you agree to provide for you with our company or with our business partners.
we need a lot of your personal data from you. The competitive environment between those interested in new job offers, or those interested – self-employed people looking for new clients, is so developed and dynamic that many times the smallest details about his personal and physical characteristics, qualification requirements, previous work experience, education, language skills and, in selected situations, also about his suitability in terms of his state of health, determine the selection of a suitable applicant.
Together with our business partners, we are particularly interested in searching for you and offering you only the best and most suitable employment law and/or business law offers that will best meet your requirements and qualification requirements. At the same time, we have an equally great interest and responsibility in providing our clients with the best and most suitable personnel for the performance of work activities or the provision of services, in such a way that we do not endanger the health, safety, property or any other values and rights of clients by supplying unsuitable, incompetent or otherwise unprepared personnel., through whom we mediate and recommend to use the work activities or services offered by you, Your personal data will be collected from you to the extent resulting from the requirements of our clients interested in the types of work activities / services you offer, but at most to the following extent:
- face photo
- photo of the whole figure
- Your statements and opinions regarding the performance of various types of work activities in which you show interest
- Your statements and opinions about your previous work experience
- Your descriptions, statements and opinions serving your own characteristics
- nationality
- ethnicity
- nationality/s
- gender
- academic titles, ranks
- date of birth
- place of birth (street, city, zip code)
- name
- surname
- age
- height
- weight
- ready-made size of work clothes / clothes (T-shirt, trousers, shoes)
- marital status
- creed
- number of children (number of school-age children, number of children with maintenance obligations)
- selected information about your state of health – allergies, chronic diseases, medications used
- information about smoking habits
- information about the driving licenses you have
- information about current and previous jobs (current and previous employers, job titles and descriptions, forms of labor and commercial relations, place of work, duration of labor and commercial relations, in the case of care activities – information about previous cared for persons, references, evaluations)
- information on active and previous trade and similar authorizations
- information about registration and registration at the labor office / similar institutions (including information that the person concerned is not registered)
- information on maternity/parental leave
- information on receiving old-age pension
- information about your eligibility to enter employment relationships supported by active labor market measures (disability, first job, age under 29, work in maternity, etc.)
- address of your permanent residence / stay
- address of your temporary residence / residence
- mailing address
- phone number/s
- email address/s
- Facebook account / contact
- Twitter account / contact
- Linked-in account / contact
- Your readiness to perform work / start billing for services
- The forms of employment / performance of work or other economic activities sought by you
- Records of your visits to our workplaces or the workplaces of our business partners
- Records of your visits to our websites
- Information about your education (levels of education achieved, fields of study / programs, duration of study, educational institution, documents on levels of education achieved)
- Information about your language skills (languages mastered, language exams passed, certificates)
- Information about your characteristics, skills and other character traits provided through your own characteristics or characteristics realized by third parties
- Information about your contractual relations with our company and/or with our business partners
- Brief records of our communication with you (in person, by phone, SMS messages, electronically)
- information on records of disciplinary measures taken against the person concerned
- Information about your loved ones / contact persons in the scope of name, surname, phone number. no., email address, marital status – our company will be entitled to ask you to prove the consent of such a contact person to the provision of their personal data,
- any other information you provide to us by sending or making available your CVs, cover letters, applications, applications, personal documents, proof of education and certificates and confirmations proving your qualifications or previous work experience.
Your personal data mentioned above will be collected for the purposes mentioned above in the following ways:
- by means of questionnaires that will be given to you when you visit a branch of our company or sent electronically or by post,
- through the information you provide during registration and further use of your user account set up on our website,
- through records/minutes kept on the basis of personal interviews conducted with you by authorized employees of our company or our business partners,
- through the information you provide to us by phone or via SMS messages,
- through the information you provide to us electronically, especially, but not exclusively, by email, through online questionnaire(s), chat(s), electronic conference call tools and/or video calls (Skype, etc.),
- through interactions with our company, respectively with our business partners and our employees, respectively employees of our business partners via social network tools (Facebook, Twitter, Linked-in, etc.),
- through interactions with our company or our business partners and our employees, respectively employees of our business partners at recruitment events and actions organized by our company, respectively business partners of our company,
- by processing your documents that you provide to us, particularly but not exclusively CVs, motivation letters, applications, applications, personal documents, documents on educational attainment and certificates and confirmations proving your qualifications or previous work experience.
- User of our services consisting of searching for suitable personnel to provide care services and personal assistance services
Another significant group of users deriving significant benefits from cooperation with our company are users of our websites, respectively of our services in the position of cared for persons or their representatives looking for suitable forms of providing care services and personal assistance services and the care staff belonging to them.
In the event that you contact us with a request to secure suitable personnel capable of providing you or other persons designated by you with care services, assistance services in the home or the activities of nurses, or the assistance of au-pair assistants, including, depending on the needs and health status of the cared-for persons, in particular, but not exclusively, the following activities:
- help with dressing / undressing, putting on / taking off the corset,
- removal / insertion of the prosthesis,
- bathing / showering,
- help with mobilization (help with getting up, lying down, walking),
- assistance with immobility (positioning, transferring the patient from the bed to the wheelchair and back, hygiene on the bed, handling lifting equipment),
- food preparation (cooking, baking),
- escort to the toilet / help with the toilet,
- washing, ironing, cleaning, cleaning, window washing and other household chores,
- work in the garden, clearing snow,
- measurement of temperature, pressure and other indicators of the health status of persons under care,
- writing records about the cared-for person, maintaining up-to-date data on their condition
- washing, oral hygiene, intimate hygiene,
- medication administration,
- going for walks
- keeping company
- shopping,
- creaming
- help with eating/feeding,
- control of the drinking regime,
- preparation and administration of medicines,
- taking patient samples (including test samples),
- exercise,
- memory / stimulation exercises,
- help with orientation,
- help with daily activities,
- patient motivation,
- elimination of stressful situations,
- changing diapers,
- changing incontinence pads,
- application of a urinary condom,
- urine bottle administration,
- disinfection, disinfection of the cannula, replacement of the lining, suction of mucus,
- oxygen administration,
- palliative care,
- dressing wounds,
- treatment of pressure ulcers,
- any similar activities aimed at the protection, maintenance, correction, improvement or control of the state of health, on which our company, respectively our business partners agree with the person concerned and/or his representatives,
we will need authorization from you, or from the cared-for persons, to collect and process a lot of sensitive personal data, including biometric data, or data related to health status. Therefore, depending on the nature and scope of the services you order from you / other affected persons in the position of patients receiving the services of our company and/or our business partners, the following personal data will be collected to the necessary extent in particular, but not exclusively:
- name,
- last name,
- email address/es (for sending profiles of suitable candidates for performing/providing care activities),
- email address/s (for sending invoices for services provided),
- characteristics of your order (the duration of the ordered services and the possibility of extending/shortening them, forms of care provision – 24-hour care, work in a nursing home, hourly care, price and payment terms of ordered and/or agreed services),
- records of payments by the person ordering care services,
- information about a suitable contact person different from the patient under care, at least in the scope of: name, surname, residence address, country, residence email address/s, phone number. number/s – our company will be entitled to ask you to prove the consent of such a contact person to the provision of their personal data,
- address of permanent residence, temporary residence or place where the person to whom care services are to be provided resides,
- telephone number/s of the cared-for person or their representative,
- archiving of all contractual documents that our company concludes with the customer of care services,
- document archiving, through, kt. contractual cooperation with the customer of care services has been terminated,
- information about the accommodation facilities that will be provided to the care staff at the time of provision of the agreed accommodation to the cared-for person (nature of accommodation – house/apartment/hotel/dormitory/etc., number of rooms, separate room for carers, information about the possibilities of internet connection, television, toilet, bathroom in the household of which the concerned person is a part),
- information on the number of members of the household of which the cared-for person is a part and a description of their relationship to the affected person – family relationship, work relationship,
- information about the surrounding environment of the cared-for person,
- a record of the agreed financial and non-financial benefits that were agreed upon for the provider of care services and/or its employees providing care and assistance activities to the cared-for person concerned,
- information about the necessary and/or provided work aids for workers providing care and/or assistance services to the cared-for person,
- information about the personal life habits of the cared-for person (sleep, leisure activities, hobbies, habits),
- information about additional external health and/or nursing care that is/will be provided to the cared-for person at the same time or in parallel with the care and/or assistance services provided by our company or our business partners (e.g. physiotherapist, speech therapist, cleaning service, doctor, etc.) and activities provided to the cared-for person concerned,
- information about the health status of the cared-for person (allergies, diseases, disabilities, health defects, injuries and other medical diagnoses diagnosed for the concerned cared-for person),
- information about basic nursing activities that are/will be required by the health status of the person being cared for (administration of medications, nursing and nursing actions, measurements, accompanying activities, administrative activities, etc.),
- information about the mobilization actions that the health status of the person being cared for requires/will require (help with lying down, getting up, walking, positioning, etc.),
- information about the acts of assistance when using the toilet and toilet aids, which the health condition of the person being cared for requires / will require (changing diapers, catheter, bag, etc.),
- information about personal hygiene actions that are/will be required by the health status of the cared-for person (washing hair, hands, body, haircut, bathing, disinfection, observing hygienic habits, etc.),
- information about actions associated with putting on/putting on medical aids, which is/will be required by the health status of the person being cared for (putting on/taking off clothes, corsets, putting on prostheses, orthoses, etc.),
- information on actions connected with the preparation and/or provision of food for the person being cared for (requirements for baking, cooking, information on special diets, administration of a PEG tube, etc.),
- information on the required actions connected with the care of the household, which includes the cared-for person (cleaning and washing work, repairs / reporting repairs, cleaning windows, shoveling snow, etc.),
- information on the required forms of assistance in the leisure activities of the concerned person (accompaniment during walks, visits, visits to religious services, reading, interpretation, etc.),
- information about the requirements of the cared-for affected person / their representatives for the care staff (qualification, education, gender, age, language skills, smoking habits, completion of courses, nationality, skills and knowledge, etc.),
- records of care personnel who have been/will be sent to the cared-for affected person.
Simply put, in such a sensitive area as the provision of nursing care services, household assistance, au-pair services and/or services provided by nurses to persons dependent on these forms of care, we cannot afford to neglect any detail regarding your health condition that could have an impact on your needs and/or on the scope, course and nature of the services we provide. That’s why we need to know your state of health in great detail.
Your above-mentioned personal data will be collected in the following ways for the purposes stated in points 1-37 point 4):
- through questionnaires that will be sent to you electronically and/or by post,
- through the information you provide during registration and further use of your user account set up on our website,
- through records/minutes kept on the basis of personal interviews conducted with you by authorized employees of our company or our business partners,
- through the information you provide to us by phone or via SMS messages,
- through the information you provide to us electronically, especially, but not exclusively, by email, through online questionnaire(s), chat(s), electronic conference call tools and/or video calls (Skype, etc.),
- through interactions with our company, respectively with our business partners and our employees, respectively the employees of our business partners, via social network tools (Facebook, Twitter, Linked-in, etc.),
- through interactions with our company or our business partners and our employees, respectively employees of our business partners at recruitment events and actions organized by our company, respectively business partners of our company,
- by processing your documents that you provide to us, especially but not exclusively CVs, motivation letters, applications, applications, personal documents, documents on educational attainment and certificates and confirmations proving your qualifications or previous work experience,
- by forwarding your personal data from authorized and authorized third parties who already process your personal data for the purpose of providing, securing or searching for ordered care services, household assistance services, au-pair services or nurse services and are authorized to forward your personal data to our company and/or our business partners.
Article IV.
Period of processing of personal data
The period for which we will process and store your personal data will directly depend on the scope of our services that you will use. In principle, however, it can be said that we will keep your personal data to the extent necessary, at least for as long as you demonstrate an interest in our services (use of our website, logging into your user account, continuation of civil, commercial or employment relations with our company) and until all legal obligations have expired (e.g. the employer’s obligations to keep records of their own and employees for a legally prescribed period in relation to health and/or social insurance), civil law, commercial law or labor law deadlines (e.g. statute of limitations for claims) resulting from actions that you have performed in relation to our company or that our company has performed in relation to you.
Article V.
Providing and making available personal data to recipients and third parties
The conditions and scope of providing your personal data are fully dependent on the scope of our services that you decide to use.
- Unregistered user of our website
If you are only browsing our website as an unregistered user, the anonymized data listed in Article III. point 1. are not shared with any other recipients and/or third parties and are exclusively intended for improving the functionality of our website, expanding and improving its functions and adding content that our users have expressed interest in.
- Registered user of our website
If you register on our website without demonstrably showing interest in any of our services, your personal data may be provided to our business partners for the purpose of contacting you with an offer of our services or the services of our business partners.
- User of our services consisting of searching for suitable employment and/or commercial opportunities
Provided that you conclude an agreement or contract with our company and/or with our business partners, the subject of which will be the search for employment law, commercial law or civil law opportunities for the performance of work activities or for the provision of services, or you confirm by another indisputable act your interest in our company and/or its business partners starting the search for the above-mentioned opportunities for you, your personal data will be inevitably necessary range, but generally within the range of:
- first name (no last name),
- brief self-presentation and self-characteristics,
- language skills,
- information about the highest education achieved,
- information about completed courses and preparations,
- information about previous work experience,
- a short review of our company,
- the date on which you are ready to start performing work activities, or start providing the agreed services,
- age,
- date of birth,
- height,
- weight,
- nationality,
- address of permanent residence,
- personal status (single, married, divorced, widowed),
- information about driver’s licenses,
- smoking habits,
- information on business authorizations,
- information on readiness to perform work activities / provision of services in terms of health status,
- information on the ability to prepare meals / cook,
- hobbies,
sent to recipients who, on the basis of the requirements specified by you (e.g. country of residence of the applicant, more specifically specified region/s, required language skills, nature of work activities performed, etc.) will be profiled as suitable candidates for your work activities or services. In case of interest on your part and on the part of interested parties approached by naim, your other personal data listed in Article III may be sent to the relevant interested parties. point 3 of these Privacy Policy and Personal Data Processing Policy.
- User of our services consisting of searching for suitable personnel to provide care services and personal assistance services
If you agree with our company that we or our business partners will look for suitable workers for you to carry out caregiving activities, nursing activities, household assistants or au-pair assistants, in order to find and confirm the interest of the most suitable candidates, our company will send them as necessary, but at least to the following extent:
- name (of the person in question as a service orderer and/or as a service recipient),
- surname (of the person in question as a service orderer and/or as a service recipient),
- address of permanent or temporary residence or place where the affected person stays (of the affected person as a service orderer and/or as a service recipient) – street, postal identification number, city / municipality, state,
- telephone number (of the person in question as a service orderer and/or as a service recipient) – landline, mobile phone,
- email address (of the person in question as a service orderer and/or as a service recipient),
- the requirements of the person concerned for the secured personnel (work experience, gender, experience in managing a household, experience in managing a household budget, smoking habits, age, driving licence, any other requirements),
- the required period of provision of care services,
- the desired date of starting receiving care services,
- information on whether the person concerned is the only one to receive care services,
- date of birth,
- height,
- weight,
- information about the affected person’s ability to move (walking independently, with aids, in a wheelchair, lying patient) and mobility aids,
- information about hearing and visual aids of the person concerned,
- information about the affected person’s ability to go to the toilet (independently, with assistance, catheter insertion, incontinence, performing hygiene, etc.),
- information about the mental state of the person concerned and his behavior,
- information about the data subject’s ability to navigate in time and space,
- information about the needs of the person concerned regarding regular night care,
- any other relevant information regarding the state of health of the person concerned,
- information about the accommodation provided for working staff providing care services to the person concerned (house/apartment, in the city/countryside, area, separate room, sanitary facilities, internet access, shopping possibilities in the vicinity and other relevant information regarding the accommodation).
In the event that the candidates in question express an interest in being sent for the purpose of providing care services, household assistance services, nurse services or au-pair services, these candidates may also be provided with your other personal data listed in Article III as part of their preparation for providing services for you. Point 4 of these Privacy Policy and Personal Data Processing Policy.
Article VI.
Rights of affected persons
As a data subject, i.e. j. the person whose personal data we process has the following rights in relation to our company, as the operator of the information system through which it is processed:
- The right to obtain confirmation from us as to whether we are processing your personal data, the right to access this data and the right to information about:
- the purpose/s of their processing,
- categories of affected personal data,
- categories of recipients to whom your personal data was/will be provided,
- criteria for determining the period for which your personal data will be processed,
- Your right to request correction or deletion of your personal data,
- the right to file a complaint with the supervisory authority,
- the source from which we obtained your personal data,
- on the use of automated decision-making, including profiling.
We would like to add that the answers to these questions, with the exception of the actual confirmation of whether we are processing your personal data, can already be found in these Privacy Protection and Personal Data Processing Principles.
- The right to ask us to correct your incorrect personal data and to complete your incomplete personal data.
- The right to ask us to delete your personal data concerning you, in accordance with the provisions of Article 17 of the GDPR Regulation.
- The right to ask us to limit the processing of personal data according to Article 8 of the GDPR Regulation.
We would like to point out that a possible limitation of the scope of processing your personal data compared to the scope requested by our company may result in the impossibility or limited ability of our company to provide you with the services you are interested in.
- The right to receive from us your personal data, which you have provided to us, in a structured, commonly used and machine-readable format and the right to transfer this data to another operator.
Article VII.
The wording of the consent of the person concerned to the processing of his personal data:
The affected person hereby in accordance with Article 4, point 11 and Article 6, point 1, letter a) of Regulation of the European Parliament and Council no. 679/2016 on the protection of natural persons in the processing of personal data and on the free movement of such data, which repeals Directive 95/46/EC (hereinafter referred to as the “GDPR Regulation”), as well as in accordance with § 5 letter a) and § 13 par. 1. letter a) of the Act of the Slovak Republic no. 18/2018 Coll. on the protection of personal data and on the amendment of certain laws (hereinafter referred to as “Act No. 18/2018 Coll.”) and in accordance with § 4 par. 3. letter d) and § 11 of Act no. 122/2013 Coll. on the Protection of Personal Data and on Amendments to Certain Acts (hereinafter referred to as “Act No. 122/2013 Coll.”) declares that it grants:
- freely
- seriously
- sure
- understandably
- getting familiar with the Principles of privacy protection and the principles of personal data processing prepared and issued by the Operator
- aware of all the legal consequences of his actions,
s u h l a s
– the company ATENA – GLOBAL s.r.o., with registered office: Komenského 1207/13, 050 01 Revúca, ID number: 50779346, registered in the Commercial Register of the District Court of Banská Bystrica, section: Sro, file no.: 31786/S,
– ATENA – PERSONAL CONSULTING s.r.o., with registered office: Komenského 1207/13, 050 01 Revúca, ID: 46004441, registered in the Commercial Register of the Banská Bystrica District Court, section: Sro, file no.: 19605/S
– the company ATENA – PERSONAL s.r.o., with registered office: Komenského 1207/13, 050 01 Revúca, ID number: 46165070, registered in the Commercial Register of the District Court of Banská Bystrica, section: Sro, insert no.: 20174/S,
– the non-profit organization ATENA n.o., with registered office: Námestie SNP 14, 974 01 Banská Bystrica, ID number: 45736219, registered in the Register of Non-Profit Organizations at the Banská Bystrica District Office,
– to the company EXCELLENT SOCIAL CARE S.R.L., with registered office: Municipiul Timişoara, Calea ARUDULI, Bloc 34, Etaj P, Judet Timiş, ID: J35/757/15.03.2016, registered in the Official Business Register of Romania, Timiş District (Officiul Registruului Comertului De Pe Langa Tribunalul Timis) (hereinafter referred to as “Operators” and in the singular “Operator”),
with the processing of her personal data provided through:
- questionnaires, which were and for the purpose of further updates may continue to be handed over to the Data Subject when he/she visits the Operator’s branch, respectively when visiting the branches of its business partners, or sent electronically to the data subject’s email address, or by mail to his/her postal address,
- information that the person concerned has provided or will continue to provide during the registration and further use of his user account established on the website of the Operator,
- by means of records/minutes made on the basis of personal interviews carried out or to be carried out with the Data Subject by authorized employees of the Operator or its business partners,
- information that the Affected Person has provided or will continue to provide to the Operator and/or its business partners by phone or via SMS messages,
- information that the Data Subject has provided or will provide to the Operator and/or its business partners electronically, especially but not exclusively by email, through online chat/s and other tools for electronic conference calls and/or video calls (Skype, etc.) and similar forms of electronic communication,
- interactions of the Data Subject with the Operator / with its business partners and its / their employees via social network tools (Facebook, Twitter, Linked-in, Whatsapp, etc.),
- interactions of the Affected Person with the Operator / with its business partners and its / their employees at recruitment events and actions that are organized, co-organized or in which the Operator, respectively its business and its / their employees participate,
- any documents that the Data Subject has provided to the Operator and/or its business partners, in particular, but not exclusively, CVs, motivation letters, applications, applications, personal documents, documents on education and certificates and confirmations proving their qualifications or previous work experience,
in the scope according to Article III. point 1., 2., 3. or 4. depending on the agreed degree of cooperation between the Data Subject and the Operators and for appropriate purposes according to Article III. point 1., 2., 3. or 4. belonging to individual degrees of cooperation.
The affected person acknowledges that, in addition to his/her express consent, or depending on the chosen scope of the degree of cooperation with the Operator/s, the legal reason for processing his/her personal data may also be that:
- The processing of personal data of the Affected Person is necessary for the performance of the contract with the Operator and/or its business partners, to which the Affected Person is a contracting party, or to carry out measures based on his request before concluding the contract;
- Processing is necessary to fulfill the legal obligation of the Operator;
- Processing is necessary to protect the vital interests of the Data Subject or another natural person;
- Processing is necessary to fulfill a task carried out in the public interest or in the exercise of public authority entrusted to the Operator;
- Processing is necessary for the purposes of legitimate interests pursued by the Operator or a third party, except in cases where such interests are overridden by the interests or fundamental rights and freedoms of the data subject that require the protection of personal data.
The person concerned gives his consent to the processing of his personal data for a period that can be determined based on the criteria listed in Article IV. Privacy policy and personal data processing policy.
The affected person further agrees that the Operators are entitled to transfer his personal data to the necessary extent and depending on the agreed degree of cooperation according to Article III. Privacy protection policy and personal data processing principles also to third parties to the extent and for the purposes specified in Article V. Privacy protection policy and personal data processing principles.
At the same time, the Affected Person acknowledges that in the case of successful employment mediation by the Operator/s, his/her personal data will also be provided to the Center for Labor, Social Affairs and Family of the Slovak Republic in accordance with the provisions of § 28 letter b) Act no. 5/2004 Coll. on employment services as amended. The person concerned has the right to withdraw his consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent prior to its withdrawal. In addition to revocation of consent, the affected person also has all other rights listed in Article VI. Privacy policy and personal data processing policy.